Privacy Policy
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Total Player Protection Limited is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website or contact us, and sets out your rights under the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and the Data Protection Act 2018.
1. Data Controller
Total Player Protection Limited is the data controller for personal data collected through this website. If you have any questions about how we handle your data, please contact us via the Contact page.
2. What Data We Collect
We may collect the following categories of personal data: identity data such as your name and organisation name when you submit our contact form; contact data such as your email address; usage data about how you use our website collected via analytics cookies only where you have given consent; and technical data including your IP address, browser type, and device information.
3. How We Use Your Data
We use your personal data to respond to enquiries submitted through our contact form (lawful basis: legitimate interests), to analyse website usage and improve our services (lawful basis: consent, which you may withdraw at any time), and to comply with legal obligations. We do not use your data for automated decision-making or profiling.
4. Cookies and Analytics
We use cookies and similar tracking technologies to analyse how visitors use our website. Analytics cookies are only set after you have given your consent via the cookie banner displayed on your first visit. You may withdraw consent at any time by clicking Manage cookies in the footer. Essential cookies necessary for the website to function are set without consent.
5. Sharing Your Data
We do not sell your personal data. We may share your data with service providers who process data on our behalf under data processing agreements, or with regulatory or law enforcement authorities where legally required. All third-party processors are required to implement appropriate technical and organisational measures to protect your data.
6. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion of your data at any time.
7. Your Rights
Under UK GDPR and EU GDPR you have the right to access, rectify, or erase your personal data; restrict or object to processing; data portability; and to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us via the Contact page. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK, or your local supervisory authority in the EU.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please use the Contact page on this website.